MEGAN GRANDMONT-MELENDY
Instructional Design
PROFESSIONAL EXPERIENCE
Resume
Technical Trainer
Tufts Medicine｜10/2022-present
Implement face-to-face and online trainings on medical record technology solutions across enterprise-level hospital system
Utilize critical thinking to solve problems with technology for up to 100 individual end-users, streamlining workflow by over 40%
Modify learning content to provide best-fit user experience by assessing each learner's prior knowledge of and experience with technology platform
Manage users' attendance and permissions in learning management system (LMS)
Educator
Newburyport High School｜09/2016-06/2022
Leveraged knowledge of learning theory to design 24 learning modules across multiple formats (in-person, hybrid, and online) that have served 1,000+ learners to date
Collaborated with 35 faculty subject matter experts (SMEs) across 7 departments to align learning experiences with goals and needs
Achieved formal recognition for collaboration skills in annual evaluation by multiple district-level administrators
Implemented modifications and accommodations, including through learning technologies, to make curriculum accessible to diverse population of learners
Produced and managed digital learning assets, such as assessments and multimedia content, for 2 teams on learning management system (LMS) to distribute to 400 learners
Taught 2 online courses, after redesigning from face-to-face model to distance learning model within 1 week, resulting in 98% of learners achieving proficiency by end of semester
Improved new hires' instructional proficiency by over 150% within 1 year by developing personalized onboarding experiences and training content
Achieved 88% of learners spontaneously reporting feeling intellectually valued and supported by employing student-centered learning strategies
Senior Writing Coach (freelance, remote)
College Essay Advisors｜01/2020-present
Cultivate relationships with customers to design personalized online learning programs, comprised of about 20 pieces of content, in approximately 2 weeks
Achieved 40% spontaneous client contact with supervisor in 6 months, expressing appreciation for exceptional customer service, by proactively communicating with stakeholders
Facilitate engaging virtual trainings, securing 62% client return rate across 3 years
Manage training programs for multiple clients, each carrying up to 6 individual projects, so that 100% of clients meet deadlines for polished final deliverables
Learning Materials Designer (freelance, remote)
TPT｜01/2018-present
Analyze educational trends to design learning materials that address audience needs
Develop and publish educational resources to sell worldwide, with over 240 units sold
Customers report 100% satisfaction rating; 100% “strongly agree” that students were engaged with learning activities
Program Manager Graduate Fellow
Salem State University School of Graduate Studies｜09/2014-05/2016
Managed projects, including organization-wide annual research event, by soliciting and scheduling 40 panels and 40 posters for 240 presenters across 15 locations
Developed a robust slate of 34 learning experiences that reached 250 participants by conducting audience analysis
Facilitated 15 instructor-led trainings (ILTs) such as standalone workshops and recurring cohort meetings for higher education audiences of up to 30
Produced end-user documentation like slide decks and written materials to advance learning
EDUCATION
Master’s Degree - Teaching
Salem State University
2016
Master’s Degree - English
Salem State University
2016
Bachelor’s Degree - English
Boston College
2010
SKILLS
7taps microlearning, action mapping, ADDIE, adult learning theory, Articulate 360,Audacity (audio editing), Canva, ClipChamp, coaching/mentoring, collaboration, Genially, Google Suite, iMovie, Learning Management Systems, Microsoft Office, pedagogy, Prezi, Screencastify and Screencast-O-Matic (comparable to Camtasia), teaching and learning, training and facilitation, Vyond, written and verbal communication
Designing Social Learning Experiences
Eduflow course, completed November 2022
Explored the benefits of a social approach to learning
Planned how to get buy-in from key stakeholders for a social learning experience
Identified four types of social learning experiences and brainstormed learning activities that could be linked to each
Identified four broad strategies to consider when designing social learning
Reviewed the Kirkpatrick model of training evaluation
In collaboration with SME, developed a pilot project for a course about legal timekeeping relying on a social learning approach, including an outline of collaborative tactics and how they’ll be evaluated, a learner journey, and an implementation plan
Professional Learning
Instructional Design Principles for Course Creation
Eduflow course, completed September 2022
Studied adult learning principles such as ADDIE and backward design
Conducted audience and environment analysis
Created a course outline using learning objectives to ensure constructive alignment and including a variety of learning materials as well as formative and summative assessments
Considered the role of peer feedback in course creation
Wrote a text-based storyboard for a scenario-based eLearning course to be developed in Articulate Storyline 360
Offered thoughtful, detailed feedback on submissions of fellow cohort members